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WE ARE OPEN

After a trying few months, we are now ready to welcome guests back to Craigellachie Lodge.

We have considered all necessary information from both local government, national government and industry bodies and are following their guidelines to keep our guests and staff safe and to help reduce the spread of COVID-19. As such, there are a few changes we wish to make you aware of before you book your stay with us:

  • First and foremost, we request that if you are displaying any symptoms of COVID-19, or are feeling unwell at any stage prior to, during or after your stay with us, that you contact us immediately to inform us.
  • Track & Trace - we will require full contact details of anyone staying at Craigellachie Lodge to enable us to have full contact traceability.
  • Handwashing station - we ask you to wash your hands each time you enter the building. We have a dedicated hand wash station upon entry.
  • Check-in/Check-out Process - our new check-in and check-out process allows for physical distancing and will be done electronically. All information & receipts will be sent electronically. Please bear with us if there is a slight delay during check-in or check-out while we serve other guests.
  • Breakfast Service- Our breakfast service is still included within our rates, however there will be changes including no buffet service, with everything provided upon request to your server instead. Should we be at our full capacity, we will allocate breakfast slots, to enable you to have your breakfast with no others in the breakfast room to allow adequate physical distancing. If you wish to remove breakfast from your booking, this can also be arranged and a refund provided (or a packed lunch in its place if you prefer).
  • Enhanced cleaning regime- we will be conducting extra cleaning, taking particular care sanitising door handles, banisters and other high traffic areas.
  • Masks - please don’t be alarmed or offended that we will be wearing face masks or face shields and we welcome you to wear yours also.
  • Signage - please follow all signage, including floor markings for physical distancing.
 

We are excited to welcome you to Craigellachie Lodge and the wider Speyside area. If you have any questions, please don’t hesitate to drop us an email on info@craigellachielodge.co.uk.

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